Resolving Workplace Conflict: 4 Ways to a Win-Win Solution (Part 11)

Seeing and dealing with workers as citizenry with real lives is typically overlooked within the busy workplace. People with high emotional intelligence can do this in a very skilled manner, and maintain acceptable boundaries. Another side of EQ is knowing and being sensitive to how employees are experiencing you as a manager. Half of EQ is teaching managers to be sensitive to how theyre returning across to others.


The fourth facet of reducing workplace conflict is putting in place behavioral consequences to be used with really uncooperative employees who are unwilling to change. Despite using of these recommendations, there can be a few workers that simply wont change as a result of theyre unwilling or unable. Meaning a manager should make a case for a consequence, which is an action or sanction that states to the worker the seemingly outcome of continuous problematic behavior. It will take skills from the 3 previous points to do this in a very non-threatening way.


Is there ever a place for anger in the workplace? Yes. When people can say, Wait a minute. Im not pleased with this; I dont like whats going on, and that they turn that anger into a positive action, then the anger can be seen as a quite motivator. Generally when were during a position where we acknowledge that we are upset about one thing, and we have a tendency to use that to our advantage, we have a tendency to can build that employment for us, and in the long run, really work for the company.


As staff, the additional we have a tendency to will learn to speak up, to be ready to mention what our desires and our needs are in a healthy way, and not let it fester to the point of rage or explosion, we tend to can use our anger as a motivator to assist us take action.


Employees will additionally modification their attitude toward their job whereas putting up with the unpleasant aspects of it. One method to reduce conflict and to be happier is to seek out a method to shift our perspective and our vision of why were there.


Id like to shut with a story thats going around concerning the janitor at Carnegie Hall who had been there for 20 years. Hes 45 years old. He was cleaning up the restroom, and a man during a business suit went up to him and said, You appear to be an intelligent fellow. For 20 years youve been cleaning the toilets. Why dont you do one thing together with your life and find another job?

And also the janitor said, What? And leave show business?

Its all in how we view the situation and understand what were doing that determines our satisfaction and success on the job.


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Resolving Workplace Conflict: 4 Ways to a Win-Win Solution (Part 1)


By: adam howard


The effects of conflict in the workplace are widespread and costly. Its prevalence, as indicated by 3 serious studies, shows that twenty four-sixty% of management time and energy is spent coping with anger. This results in decreased productivity, increased stress among staff, hampered performance, high turnover rate, absenteeism and at its worst, violence and death.

Conflict in the workplace is the result of a selection of factors. Perhaps the most significant cause is when someone feels taken advantage of. This may happen when a perfectionist boss demands the same dedication and commitment from staff as he or she exhibits, however will not compensate them for the late or weekend hours.

Other scenarios embrace the worker having unrealistic expectations of what their job position extremely is, or of being misunderstood in the workplace. Conflict conjointly arises as a result of of values and goal variations in the company. The corporate may not have goals or not adequately specific the goals and values to their employees. Conversely, the employee may have personal goals and values at odds with those of the company.

There are four specific steps managers can take to cut back workplace conflict. The first is for managers to seem at communication skills, both in terms of how they convey and the way theyre teaching their staff to communicate with each other. This, after all, includes using I statements instead of you language. Owning your own feelings and your own communication may be a much additional effective approach to communicate and even additional, teaching your staff to speak that method with others, goes a long method toward reducing conflict.

The second part of communication is for managers to beef up listening skills. Active listening involves things like truly trying to perceive what the other person is saying, and then communicating to the other person that you are doing indeed perceive what theyre saying.

The second method to decrease workplace conflict is to establish healthy boundaries. Without boundaries, there will be conflict and squabbles, power struggles and all types of circumstances that make for messy situations.

You'll be skilled and be empathetic and compassionate toward your staff, while not crossing the line of changing into their friend. This is often especially important when theres a power distinction between 2 individuals in an employment situation.

The third factor to reducing conflict may be a skill referred to as emotional intelligence. There are many aspects and sides however it primarily means that developing skills to be more effective by teaching people to mix both intelligence and emotions in the workplace.


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How to Make Money Online Without a Website (Part 11)

Step 3: Find a good affiliate merchant that targets your niche

In order to find a merchant that offers a relevant product and pays you a good commission, check out these affiliate networks and directories:


  • www.associateprograms.com
  • www.affiliatesdirectory.com
  • www.ecommerce-guide.com
  • www.cj.com
  • www.clickxchange.com
  • www.linkshare.com


When you're choosing affiliate merchants, ask these questions:


  1. Do they offer a product that directly solves a problem you've identified?
  2. Do they allow direct linking to their sites? Some don't. Check the terms and conditions before you commit.
  3. Does the landing page generate pop-ups? If so, then forget it. This is not allowed. The back button on the page also has to be functional.
  4. Is there a strong landing page for the product? If you send click-throughs to an irrelevant page, a confusing sales process, or a site that's just plain unappealing, then they won't convert and you'll end up wasting your money.


Step 4: Write a PPC ad that drives buyers to the affiliate merchant's site

Take a good look at the landing page your ad is pointing at and make your ad directly relevant to it. Your ad must:


  • address the specific problem you've identified.
  • include the keyword you've bid on, preferably more than once.
  • reflect the keywords of the landing page.
  • highlight a benefit of the product.
  • include a strong call to action.


You can give your ad an extra boost by adding your keyword, or part of it, to the display URL at the bottom of the ad. The actual target URL will contain a big, ugly affiliate ID number, but the display version can show the domain name plus a subdirectory with a word or phrase that makes it look relevant to the search, like this:


Display: internetmarketing.com/affiliates_ppc

Target: http://www.internetmarketing.com/aff-iduao74elksdjdo-2u023f


Before you create your display link, check out the PPC competition to make sure it's unique so your ad won't be bumped. The better your ads, the higher the click-throughs will be, which means your ads will be rewarded with better positions for the same money. It's worth polishing them, and then testing them to see which ones are performing the best.


Running a pay-per-click affiliate campaign probably won't generate hundreds of thousands of dollars for you right off the bat--but it is the easiest way to leverage the keyword research and PPC skills you've developed in building your own site. And when Microsoft adCenter and Yahoo Search Marketing join forces sometime this year, you'll get the traffic from both, even if you only advertise on one. That makes direct linking even more appealing.


Employment, Careers, career

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How to Make Money Online Without a Website (Part 1)

A pay-per-click affiliate program is a great way to leverage the keyword skills you already have.

By Allen Moon

If you've got some successful keyword research and PPC advertising under your belt for your own website, why not capitalize on that and make money online without one? Affiliate marketing through pay-per-click makes it possible.

MSN adCenter and Yahoo Search Marketing both allow direct linking to sites that are not your own. (But don't try this with Google AdWords.)

Direct linking means that you can join affiliate programs, create ads for their products, and send click-throughs directly to the merchant's site. There's no need to build an intermediary site or use your own site to direct traffic. When your click-throughs convert, you get a commission.

It's a way to create an extra stream of income--or several--with some big advantages:

  • It eliminates the time, effort, and costs of building and maintaining web pages. The only time you'll have to pay is when someone clicks on your ad.
  • It allows you to do affiliate marketing without cluttering up your own site with links that might send potential customers away. You can keep your site clean and focused on its job of selling your product, but still make commissions off other people's products.
  • It eliminates an extra click for users. One click less for them means more commissions for you.

While direct linking is a good opportunity, though, it's not a walk in the park. The PPC programs that allow it restrict the number of affiliate ads that can point at the same display URL that shows on the ad itself. So ads by experienced affiliate marketers who know exactly what they're doing can bump less skillful ads.


If you want your ads to be seen, here's what you have to do.

Step 1: Start with a big, broad market
Choose a broad market where there's a lot of searching going on. You want to get as many eyeballs as possible.

Step 2: Do some keyword research
Don't build your ads on broad, untargeted keywords, though. The competition for those will be fierce--and expensive. Your objective here is to find neglected, low-cost keywords within a broad, high-traffic market--and that's why it really helps to have keyword research experience.

And as I mentioned in an earlier article, you need to look for specific problems that are shared by a lot of people within a market. Then find relevant keyword terms that clearly show a clear intention to buy or find out more information. Those terms are much more likely to convert. And remember, you pay for every click, but you get paid only when they convert.

The Microsoft Advertising Intelligence tool can show you almost anything you'd like to know about any given keyword, including similar keywords, traffic, cost per click, and much more. The free Google AdWords Keyword Tool is also a quick and handy way of getting ideas for keywords with high search volume and low cost per click; just keep in mind that you can't use this strategy with Google.


Employment, Careers, career

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How to Get Found and Boost Sales--Online (Part 11)

Drum up attention for free via social networking sites like Twitter and Facebook, Hallac says. "I find people talking about the trials and tribulations of having a new baby and I give advice and recommendations," he says.


Help them shop
You don't need to pay a dime to launch your own site, but it must look professional and operate well, Shaheen says. Appropriate landing pages should correspond to key search words. For instance, if customers click on your advertisement for basketball jerseys and sneakers, make sure the landing page contains basketball jerseys and sneakers. "Instead of someone coming in to see the 30 categories [of products] you sell, you can drive people to exactly what they're looking for," Shaheen says.

Pictures must look professional. Even if you're not a photographer by trade and you can't afford to hire one either, ask the product manufacturer to send over some quality digital prints, Shaheen says. If you make your own products, consider investing in a so-called light cube, which provides even, professional-looking photos.

If you intend to offer an e-commerce option, choose your shopping cart carefully, as not all carts are alike. For instance, "if you plan on issuing special offers and discount coupons at some point, look for shopping carts that give you those extra features," Shaheen says.


Help them buy
Consumers don't like shipping fees. In fact, they regularly abandon their shopping carts because of them, Shaheen says. Instead of charging extra for shipping, she recommends building the fee into the price. And if you're worried about comparison shoppers, offer inexpensive enticements like access to specials or free content, Shaheen says.

Security also plays a big role in customers' decisions, Huang says. Every e-commerce site needs to have Secure Socket Layer, or SSL, protection, she says. Verisign and TRUSTe are big encryption providers. But if you'd like avoid having to install "Red Flag" rules (federally imposed failsafe measures to guard against identity theft), then look into payment gateways such as those offered by Authorize.net and Braintree Payment Solutions.

Finally, make providing quality customer service a priority. You may decide to answer your own service calls, but if you don't want to get woken up in the middle of the night, consider online chat tools, such as those offered by LivePerson and WebsiteAlive.


Employment, Careers, career

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How to Get Found and Boost Sales--Online (Part 1)

From dropped shopping carts to identity theft, running a web-only shop is fraught with challenges. Here's how to combat them.



By Diana Ransom

Running an online shop might spare you the pain of paying rent each month, but rest assured, you'll still need Alka-Seltzer.

Just ask Daniel Hallac, a co-founder of Kidmondo, an online baby journal service. Since launching his web business in May of last year, he's learned that keeping customers' credit-card information on file is something better left to security specialists. And, when it comes to customer service, the global reach of a website can mean taking a few late-night service calls.

But of all the obstacles that have surfaced in the last year, Hallac says marketing has been his chief concern. "When you have a physical store, you get foot traffic," he says. "In a mall, for instance, you can leverage a bigger store's brand name, but when you're online you need a plan to get that search traffic to you."


Indeed, "finding a good location is harder on the net," says Tobi Lutke, the CEO of Ottawa-based website host Shopify. "You get walk-through traffic on eBay and Amazon, but then you're competing on margins with the entire planet." And although landing web customers can be a cinch for larger businesses with deep pockets, smaller, less-flush internet firms may get better results by devoting more time to marketing and improving sales.

To be sure, many books have been written about drawing users to your website. And although you may yet buy one (perhaps on Amazon), here's a primer on attracting and retaining online customers today:


Help them find you
As Hallac discovered, the web is a hard medium in which to stand out. To raise your profile on the cheap, get listed on sites like Google's products page and other fee-for-service sites, says Jennifer Shaheen, a small business technology consultant in White Plains, N.Y. To improve your site's search engine rank, consider shelling out for search engine optimization, which requires weaving likely search terms into a site's copy and embedding them into a site's code.

Site owners looking to economize can also sign up with affiliate advertising networks such as ValueClick's Commission Junction, Hydra and LinkShare, says Yao-Hui Huang, the chief executive of Gigapixel Creative, a strategic web design and development firm in New York. Because these firms subscribe to the pay-per-action model, owners pay for ads only when someone buys.


Employment, Careers, career

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10 Tips for Online Business Success (Part 11)

4. Create a Web Store with a Difference:


Visual memory is more enduring than textual memory. Correct branding is important for the success of your online business. Increase your brand recall by creating an estore that is in tune with the likes and dislikes of your targeted customers.

Learn more about your customers and create unique branding by using distinct color combinations, site layout and innovative logo. Attractive display of your domain name can also play an important role in branding your online store.

Be different (but not vague) in order to create a positive appeal in the minds of your customers for achieving esuccess.


5. Make your “Hot Sellers” most Visible:


Attract a customer and advertise your USP first.

Create your estore in such a manner that when a visitor leaves your online store, s/he is aware of your specialty even if they do not intend on purchasing those products.

To clarify: Let us assume you are an online flower vendor specializing in selling fresh red roses. Create your online storefront in a way that when a visitor leaves your storefront, s/he is aware about your specialty even though he may not have seen the Red Roses section. So the next time the visitor intends to buy red roses, they will be very likely to recall your storefront.

Highlight your best product/service first in your estore.


6. Do not let your Customers forget you:


Customer Relationship Management is of prime importance, especially when you are small and struggling to build a persistent customer base. Develop innovative ways to inform past customers about new products and the latest updates to the web store. Your chosen ECommerce solution should have provisions for incorporating various CRM campaigns. Adopt Innovative communication for communicating with your customers.

Pamper your customers to generate permanent sales in order ensure the success of your online business.


7. Increase your Web Presence:


Make your presence felt by carrying out intelligent marketing over the Internet. Perform search engine optimization (SEO) for your site, since the majority of buyers visit websites after spotting them come in the first three or four pages of search engine results. You can either hire professional services or carry out Internet marketing by yourself.

Associate yourself with web sites providing complimentary products or services on the Internet. This helps you in increasing your web presence both for search engines and for your customers.

Intelligent marketing alone will get you customers.


8. Build Robust Backend Operations:


Backend operations are the backbone of your online storefront. Spend time in analyzing the backend operations provided by the ECommerce software. Features such as Inventory management processing, credit card processing, reporting systems etc. will shape your first impression.

All your backend operations are expected to be accurate, scalable and provide real time data. Your choice of ECommerce solution would largely determine the strength of your backend operations.

A potential threat to your ECommerce operations is systems failure owning to faulty backend operations. Ensure the existence of a strong backend platform before opening for business.


9. Learn Faster and Better:


To err is human, but failing to cover yourself and allowing your competitors to exploit your loopholes, is suicidal and is a major threat to E-Success.

Always have an unbiased assessment of your online business and be prepared to spot your mistakes. Learn the art of covering your mistakes and rectify them before your competitors come to know about them.

Business is all about speed. Speed is essential in identifying and rectifying mistakes. You need to learn about your loopholes and mistakes faster than your competitors and rectify them effectively.


10. Surprise your Customers:


Surprise your customers with frequent changes in your business offerings. Add incentives by providing surprise offers, price discounts etc.

Your estore can also help to add life to your business enterprise. Perform regular enhancements to look and feel, the display of products etc of your online storefront. Make changes that do not detract from the brand image in the minds of your customers. Make sure, as well, that the changes are not unattractive or are too frequent.

Constantly innovating while remaining focused on your business goals will lead to success in your online business.


Employment, Careers, career

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10 Tips for Online Business Success (Part 1)

46 seconds is all you have...


The average time spent by an Internet user on a web page is a mere 46 seconds (Source: Clickz.com). Within these 46 seconds an online business needs to attract the customer, make a compelling proposition and close the deal.

The competition in the virtual world is growing day by day. Verisign reported 16% growth in domain name registrations in 2003. The total number of registered domain names now stands at a staggering 60 million, with .com consuming the largest share.

What can YOU do to stand out in the clutter and achieve E-Success?


We think the following 10 tips can substantially increase your chances of online business success:


1. Target the Un-Targeted:

Know your customers thoroughly and target those needs that are unseen by your competitors.

eBay is a bright example. eBay was quick to recognize peoples' desire to earn economic profits by trading second-hand products. eBay realized the need for a platform where such buyers and sellers could meet and trade. ECommerce technologies helped eBay to create the required platform required and the rest is history.

When you are new to online business- Start Small but Start Right.


2. Strong Business Planning:

Have complete knowledge of your revenue source, break-even duration and other important strategic details from the beginning, and decide on the milestones that are to be achieved. You should know the right moment to expand your business and plan for future sources of revenue.

The Internet business has a cruel history of bringing about disastrous changes at phenomenal speed. Be prepared to face such upheavals and have plans in place to manage such turbulent times.


3. Business Friendly ECommerce Software:

Always choose software that is easy to manage and allows you to focus on your core business activities.

Choose an ECommerce solution that fits your business requirements. Analyze ECommerce software in terms of its scalability, security and the amount of customization allowed.

Invest in a solution that not only meets your present requirements, but also is capable of accommodating your future business needs.


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Today, there are several online classrooms or mMicrosoft certification bootcamps that help career minded professionals better their standing. These classrooms have professional instructors trained in Microsoft Certification preparation with very high certification pass percentages.

Microsoft Certifications: The Next Step In Your IT Career (Part 11)


A very large draw to the IT field is the salary. These certifications bring better positions with higher pay. As seen in many fields with more education, comes a larger salary. Jobs in the field may be plentiful, but it is also important that every IT professional be experienced in the latest technologies because you are only useful if you have something to offer the employer that other people can't.


Once you finish the base course you can also take further courses. This is a great way to be get a new and better job. Many employers encourage education, especially if it is going to benefit them. Microsoft Certifications are certainly seen as a benefit.


When seeking certification it is important to know what kind of certification you need. Microsoft offers an abundance of different certifications including SQL server certifications, Sharepoint Server, Windows and more, which allows a student to focus on one area in particular. This is useful for many people who need knowledge of one specific aspect.


This is also a great way to transition into a new career. These certifications allow anyone to have an office job in the technology field. There are also many different avenues within the certifications that anyone persue. Even if you are currently in the technology field, but want a job that will enable you to use different skills or will give you a greater challenge getting a certification will help you achieve your goal and give you a more satisfying career.


Like every other type of certification, you are required to take an exam. Depending on which certification you choose, you may be required to take anywhere from one to five exams. It will also be required that you pass each of the exams, if you are required to take more than one. You are also required to pay for the exams, as well as the study materials as well. Although the initial cost may be a deterrent, the end result will be worth it, especially if there is a promotion or a better job in it for you.


There are man different ways to study and it is important to know how you best respond to information. Most of the study aids will gear the work towards the exam, so you do not need to worry that you will be learning something that you won't have to know. Although this makes studying very direct it also means that you have to pay attention to what you're reading. Many people do not learn well from abstract theories, they need to do hands-on activities, so that they can learn it for themselves. The activities are for your practice and the answers can also be found, so you will know whether or not you did them correctly. Many times there is also an attached CD or course instructor to help you.


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Microsoft Certifications: The Next Step In Your IT Career (Part 1)

Author: Chester

Microsoft Certifications are an important career tool for anyone, but especially those in the IT field. There are many important aspects to the certifications including the benefits, change, salary, advancement, diversity, exams, and studying.


One of the biggest benefits of the certifications is that an IT professional will be given the knowledge of the latest platforms for Microsoft. Many computers use Microsoft programs, so it is important that anyone in the IT profession has a strong understanding of all the latest programs and platforms.


It is very simple for a professional to get the certifications, whether it is online or in a traditional classroom. It is most common to study for the exams by yourself. This will require discipline and hard work. There are many study tools that can be found, simply by doing an internet search. Many students put themselves on a deadline, so that they will push themselves to finish. This is similar to a classroom set up. If you remember when you were in school, exams were on a specific day and the teacher had to work and keep pushing the students. Students would have been exposed to all the information they needed for the exam (whether or not they reviewed, read the textbook, and studied was up to the student personally). Anyone can get certified in the very latest platforms and programs. Change occurs all the time in technology and it is important for everyone to keep up with it.


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How to Job Search at Work (Without Getting Caught)
By NicoleWilliams.com staff


It’s hard enough to keep up with a demanding boss and your never-ending to-do list, but finding a new job on top of everything else is enough to make even the most organized and on-top-of-it gal feel a little crazed. If you’re as guilt-prone as I am, then you may feel a little like you’re cheating on your company by sneaking around behind your coworkers’ backs. The long lunches, the extra lipstick stashed in your purse, the secret phone calls behind closed doors…you get the idea. Here are a few tips to keeping your search on the DL.


Nix the guilt: Gone are the days when people would work for the same company for 30 years and get a gold watch at their retirement dinner. Job hunting is a fact of life. Your boss or coworkers may be doing the same thing, so don’t feel like you’re being disloyal. Remind yourself that a new job will give you a better quality of life and help advance your career. Be sure to make it a routine to check online job engines once a day for new opportunities. Monster’s new search-and-match technology will save you time job hunting by returning only a handful of great options that are the most tailored to what you’re looking for, rather than returning hundreds of “so-so” options.


Schedule accordingly: Many interviewers understand that you’re currently employed and are willing to accommodate a request for an early-morning or late-afternoon interview to minimize interference with your current job responsibilities. If someone insists that you meet with them from 1 p.m. to 4 p.m. on a Monday afternoon and that is wildly inconvenient for you, consider whether you really want to work for someone who is so inflexible!


Give yourself time to breathe: In an ideal world, you’d take the day off to go to several interviews scheduled a few hours apart and allow yourself plenty of time to prepare mentally and physically. (Plus, you’d avoid giving lame excuses to your coworkers.) In reality, you’re probably sneaking out during lunch and praying your boss doesn’t notice that you’ve already had two “dentist appointments” in the past month. I normally take the subway to work, but if I’m unsure of where an interview is or I’m concerned I might be late, I’ll splurge on a cab so I can arrive unruffled and on time. Time permitting, you could scope out the address a few days in advance so you’ll know where you’re going.


Get personal business cards printed: Some companies are totally chill about you fielding calls from recruiters, but my past employers were not. I used VistaPrint to order custom business cards with my cellphone number and gmail address printed on them. That way, I could give potential contacts my digits without scrawling them on a napkin. Personally, I think my cards are a lot better-looking and better reflect my professional brand than my company’s logo.


Excel at your current job: If you’re kicking butt at the office, who can fault you for taking an hour off here and there? Delegate when you need to, but keep plugging along so you’ll earn a solid reference from your boss. Though she’ll be sad to see you go, she’ll be happy that you’re off to bigger and better things.


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Is Your Body Language Holding You Back?

By NicoleWilliams.com staff


Whether you’re sitting in a conference room for a job interview or a coffee shop on a date, your body language speaks volumes before you even open your mouth. Are you nervous and impatient? Or engaged and interested? You spent so much time perfecting your resume, be sure to put your best foot forward in person, too.


We’ve all heard reminders from well-meaning parents and professors to “sit up straight!" or “don’t fidget!” But there are a couple of body language blunders that may surprise you. We got the scoop from body language expert Janine Driver. Here are the moves to avoid whether you’re on an interview or a date.


1. Gesturing wildly: Some of us naturally talk with our hands (guilty), and while this can sometimes convey enthusiasm, it can also backfire. “You want to keep your hand gestures within the frame of your body," says Driver. “If it goes outside your shoulder length, you’re giving the impression that you’re out of control. Hand gestures should also match the level of your audience. Your gestures should be big on a big presentation. On a date, you should keep your gestures small, and don’t go outside your body.” As someone who’s prone to knocking over drinks in a bar, I’d have to agree with her!


2. Touching your face: Job seekers should avoid fidgeting (which can come off as anxious), but especially near the face. “There’s a myth out there that if you touch your face you’re lying,” explains Driver. “A lot of hiring managers believe that it’s true, so be careful of touching your face.” Also, looking at someone’s lips rather than their eyes can feel sexual, according to Driver, so steer clear of the lips unless you’re in a bar or similar setting.


3. Sitting up a little too straight: Is there such a thing as too-perfect posture? Yes, according to Driver. “You actually want to relax a little bit, because otherwise you’ll give the impression that you’re inflexible. Don’t look like Bill Murray slouched on a seat or appear too stiff like Lilith from ‘Cheers’.” So how do you find the happy medium? Picture yourself before the actual interview or date. “The best athletes literally visualize themselves being successful,” explains Driver. “The faking-it will seem more natural.”


4. Folding the hands: This is a polite, demure pose that many of us learned from our mothers. But Driver advises against it, especially in an interview setting. “That’s how people sit on ‘The Apprentice’ before they’re fired,” she points out. “It’s a begging pose and it’s very passive. [Employers] are looking for people who are charismatic. Hands should be relaxed on the table or desk or lap. You may want the other person to be able to see your hands, because it’s like putting all your cards on the table.”


5. Leaning back in your chair: When you lean forward, you convey interest. Conversely, leaning back expresses indifference or disinterest. Of course, you can also use this information when you’re sizing up an interviewer or date. “After you give them an answer, do they learn forward or back? If all of a sudden they lean backwards, you need to reevaluate or clarify,” suggests Driver. Finally, a way to figure out what they’re really thinking!


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Boss, Do You Lead Meetings That It Effective?

Source : JobsDB.com



Boss, you must have held the meeting, one of the important activities are generally carried out in a corporation or organization. Meetings are held on a regular basis as well as incidental is an opportunity for you as a leader to communicate all the latest developments in the company, monitor the latest developments in your team's performance and discuss the solutions for problems that arise in a team. In theory, meetings can also be aplace to create creative ideas, a place to resolve conflicts that can not be negotiated via email, phone or memos, and effective way to convey a sense of meaning and purpose because 55% is shown with facial expressions and non-signal verbal (Research Dr. Albert Mehrabian).



But the benefits and positive things can only be obtained if you are planning, directing and follow up the meeting effectively. Meetings that are unable to decide or to produce anything are activities that waste time and will not motivate your team members.


There are tips that can help you to lead and follow up effectively for meeting the goals and objectives can be achieved:


1. Invite employees really interested. Make sure every participant is an employee whose work has links with the objective and meeting agenda.


2. Inform the meeting agenda. When inviting members of the team, to convey a clear agenda for the meeting so they can prepare themselves well. Thus the participants were ready with material meeting so that time spent in meetings could be more effective.


3. Write on whiteboard or read the meeting agenda. Written it would be better because there are 'markers' that can be seen all the people who remind you and the participants at the meeting started out from the original plan. This is to direct the participants and you to stay on the 'path' which is true to the meeting discussion.


4. Open meetings to evaluate the goals, achievements and activities that have been done so far. This will remind every member of your team's achievement and the 'promises' that have not achieved their targets. Praise and remind those who have reached the target for maintaining their performance. Briefly remind employees who miss deadlines or targets for more boost their performance. If you need to schedule a meeting immediately to discuss problems and solutions such deadlines.


5. Try to keep it short. Meeting will not be effective if it lasts too long. Because that's important to stay keep the discussion remains on its agenda. You do not have to always be serious and put the face of 'tense', but when you throw expense, make sure it is not protracted.


6. Involve everyone. Do not let any of you lead the meeting participants was so bored or fall asleep waiting for presentation to nodding off. Encourage lively discussions and allow each participant to express ideas about information, ideas or responses other meeting participants. Let the differences of opinion present in the meeting.


7. Write down any ideas or input from each participant at the meeting whiteboard. This will give the impression that as leaders meeting every opinion you value your employees. Seeing the writing on the board their opinions and views of others also will encourage other participants to take part in brainstorming ideas or suggestions. It is highly expected especially if you lead the meeting is expected to give birth brainstorming fresh ideas.


8. Do not forget to prepare the minutes. Each meeting in the office should be created for the minutes or minute meeting. In addition to functioning as documentation, minutes of the evidence to follow up the resolution of these meetings in future. Keep the short form and results-oriented as agreed by the meeting participants, not a conversation that everyone in the meeting.



Remember!
Meeting rooms are often become the arena for you to train your leadership, so faithful.

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Boss, Build Your Team Now Now

Source : Jobsdb.com

Very often we hear jargon or quote that gives inspiration to build teamwork or team work.
The team is solid and productive, of course, dream of all leaders. Members of this team understands that every task and responsibility that they entailed is to improve and maintain productivity and performance of team work to achieve the target set by the company.



Building a team's performance has its own challenges and not the job can be done easily, then hope the results can be obtained with the instant. Building a team means to develop character and upgrade the skills of each team member is a gradual and continuous. Meanwhile, often building blocks to do this is coming from the company itself. For example, the system rewards given for achievement or achievements of individual employees, instead of the result of team work, companies also often provide an appraisal of the work or the progress of employees in private as compared with the achievements obtained by the group. These things also have to 'consider' before you prepare and plan a strategy to more actively build your team.


There are several ways you can help and inspire you to build a solid team, productive and could continue to grow.


1. Equalized perceptions, goals, targets and work ethic, and socialized to every member of the team. At the beginning of the formation of a team or when you start to get into a team as a leader, to convey to all members of the targets, objectives and work ethic that you want to apply in the team. Then give your team members an opportunity to give their opinions about things you have to say. Deliver them to discuss and express objections, approval or even their ideas. In the end, every employee will feel that they have a stake in any decision made by the team. Thus will arise a feeling obliged to account for every decision made itself.


2. Make sure each team member knows their responsibilities and job desk .Of course you as a leader not only in charge of managing the task you are a member, also have to understand each activity and the difficulties they face. Because each type of work in a team associated with each other, then the procedure that you specify must also make their jobs more efficiently.


3. Does each member of your team understand what impact any results of their work for the productivity of the team? Every member you should know that whatever contribution they will give results for the company if executed in accordance with its mission, goals, principles and vision of the company. That each of them is an important part that must exist to support the survival and development company. Feelings of being Important is one effective way to build morale.


4. Remind about the initial commitment. When the spirit of teamwork and performance began to decrease, you must boost their morale back with the reminder that they have a part in decisions on targets, goals and ethos of teamwork culture, so that each team member is committed to continue the things that they already decide for yourself.


5. Whether your team members feel appreciated? Did you know that by updating their skills through training or seminars funded by the office, is one effective way of showing that you appreciate the employee? The advantage would be obtained either by companies or the employees themselves; their skills is to increase office productivity, and they have the spirit because it was given the opportunity to grow.


6. Challenges, excitement and opportunity. Routines can sometimes be monotonous. The work that had challenged the skill and creativity can be so boring after a long time so that it can weaken morale. Make sure you provide opportunities for members of your team to re-experience the challenges, the spark in the works. There are many ways you can do; job rotation, freeing them to use new work systems are considered more effective, or giving new responsibilities.


Remember!
TEAM is Together Everyone Achieve More!



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Token accounting in ancient Mesopotamia (Part 11)

The Mesopotamian civilization emerged during the period 3700–2900 BCE amid the development of technological innovations such as the plough, sailing boats and copper metal working. Clay tablets with pictographic characters appeared in this period to record commercial transactions performed by the temples.[10] Clay receptacles known as bullae (Latin: 'Bubble'), were used in Elamite city of Susa which contained tokens. These receptacles were spherical in shape and acted as envelopes, on which the seal of the individuals taking part in a transaction were engraved. The symbols of the tokens they contained were represented graphically on their surface, and the recipient of the goods could check whether they matched with the amount and characteristics expressed on the bulla once they had received and inspected them. The fact that the content of bulla was marked on its surface produced a simple way of checking without destroying the receptacle, which constituted in itself an exercise in writing that, despite being born spontaneously as a support for the existing system for controlling merchant goods, ultimately became the definitive practice for non-oral communication. Eventually, bullae were replaced by clay tablets, which used symbols to represent the tokens.


During the Sumerian period, token envelop accounting was replaced by flat clay tablets impressed by tokens that merely transferred symbols. Such documents were kept by scribes, who were carefully trained to acquire the necessary literary and arithmetic skills and were held responsible for documenting financial transactions.[15] Such records preceded the earliest found examples of cuneiform writing in the form of abstract signs incised in clay tablets, which were written in Sumerian by 2900 BCE in Jemdet Nasr. Therefore "token envelop accounting" not only preceded the written word but constituted the major impetus in the creation of writing and abstract counting.


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Token accounting in ancient Mesopotamia
Source : Wikipedia



The earliest accounting records were found amongst the ruins of ancient Babylon, Assyria and Sumeria, which date back more than 7,000 years. The people of that time relied on primitive accounting methods to record the growth of crops and herds. Because there is a natural season to farming and herding, it is easy to count and determine if a surplus had been gained after the crops had been harvested or the young animals weaned.



During the period 8000–3700 BCE, the Fertile Crescent witnessed the spread of small settlements supported by agricultural surplus. Tokens, shaped into simple geometric forms such as cones or spheres, were used for stewardship purposes in relation to identifying and securing this surplus, and are examples of accounts that referred to lists of personal property.[10] Some of them bore markings in the form of incised lines and impressed dots. Neolithic community leaders collected the surplus at regular intervals in the form of a share of the farmers’ flocks and harvests. In turn, the accumulated communal goods were redistributed to those who could not support themselves, but the greatest part was earmarked for the performance of religious rituals and festivals. In 7000 BCE, there were only some 10 token shapes because the system exclusively recorded agricultural goods, each representing one of the farm products levied at the time, such as grain, oil and domesticated animals.The number of token shapes increased to about 350 around 3500 BCE, when urban workshops started contributing to the redistribution economy. Some of the new tokens stood for raw materials such as wool and metal and others for finished products among which textiles, garments, jewelry, bread, beer and honey.



The invention of a form of bookkeeping using clay tokens represented a huge cognitive leap for mankind.[12] The cognitive significance of the token system was to foster the manipulation of data. Compared to oral information passed on from one individual to the other, tokens were extra-somatic, that is outside the human mind. As a result, the Neolithic accountants were no longer the passive recipients of someone else's knowledge, but they took an active part in encoding and decoding data. The token system substituted miniature counters for the real goods, which eliminated their bulk and weight and allowed dealing with them in abstraction by patterning, the presentation of data in particular configurations. As a result, heavy baskets of grains and animals difficult to control could be easily counted and recounted. The accountants could add, subtract, multiply and divide by manually moving and removing counters.


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Accountancy

Source : Wikipedia


Accountancy is the process of communicating financial information about a business entity to users such as shareholders and managers. The communication is generally in the form of financial statements that show in money terms the economic resources under the control of management; the art lies in selecting the information that is relevant to the user and is reliable.


Accountancy is a branch of mathematical science that is useful in discovering the causes of success and failure in business.The principles of accountancy are applied to business entities in three divisions of practical art, named accounting, bookkeeping, and auditing.


Accounting is defined by the American Institute of Certified Public Accountants (AICPA) as "the art of recording, classifying, and summarizing in a significant manner and in terms of money, transactions and events which are, in part at least, of financial character, and interpreting the results thereof.


Accounting is thousands of years old; the earliest accounting records, which date back more than 7,000 years, were found in the Middle East. The people of that time relied on primitive accounting methods to record the growth of crops and herds. Accounting evolved, improving over the years and advancing as business advanced.


Early accounts served mainly to assist the memory of the businessperson and the audience for the account was the proprietor or record keeper alone. Cruder forms of accounting were inadequate for the problems created by a business entity involving multiple investors, so double-entry bookkeeping first emerged in northern Italy in the 14th century, where trading ventures began to require more capital than a single individual was able to invest. The development of joint stock companies created wider audiences for accounts, as investors without firsthand knowledge of their operations relied on accounts to provide the requisite information.[6] This development resulted in a split of accounting systems for internal (i.e. management accounting) and external (i.e. financial accounting) purposes, and subsequently also in accounting and disclosure regulations and a growing need for independent attestation of external accounts by auditors.


Working, Accounting, Banking

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Not depressed, just sad, lonely or unhappy (Part 11)

Death - part of life


"Trauma" comes from the Greek word for a "wound", and in a medical sense, it is what happens to the body when a wound delivers a shock.


But bereavement, of which I have much sorrowful experience is, alas, part of the natural course of life's sad events.


As Shakespeare observes, with Hamlet, his father lost a father, and that father lost a father before him, and so on, ad infinitum, through the hinterland of human history.


Grief is desperately upsetting: it hurts you for ages, and the loss of someone you love is emotionally painful, and can be enduringly so. But why not call it by its proper name: bereavement: grief: loss?


One reason may be that we are losing old rituals which human beings have practised for eons.


When I was a young woman in France in the 1960s, you would come across a shop with its blinds drawn, and a notice saying: "Ferme pour deuil": closed for mourning.


t is still seen in France, and is also a usual response in Italy. Mourning symbols were widespread in all cultures - widows' weeds, black armbands - and the community was expected to respect those who mourn.


Outward signs of mourning have declined, if not been abolished in more secular societies now: but our sense of sadness and loss endure, and instead of this being called mourning, it is called "trauma".


It might be a start to revive or recapture some of the wider, non-medical vocabulary for the gamut of human experience.


Depression may also be melancholy: it may be discouragement, disappointment, abandonment, sadness, sorrow, mourning, rejection, regret, anxiety, grief, obsession, introspection, loss, separation, loneliness, isolation, alienation, guilt, loss of hope, temperamental woe and simple, pure, unhappiness.


It can be forms of low mood now out of date. The Edwardians were very keen on a condition known as "neurasthenia"; Virginia Woolf was diagnosed with it.


It was also known as "nervous debility", or, in its milder form, being hyper-sensitive and thin-skinned.


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Not depressed, just sad, lonely or unhappy (Part 1)

Is sad so bad?

Cases of depression have grown around the world. But while awareness of the illness has helped lift the stigma it once attracted, have we lost touch with the importance of just feeling sad, asks Mary Kenny.


Looking back on my own reasonably serene childhood in Ireland during the 1950s, I recall quiet murmurs about people who suffered from “nerves”.

I remember hearing that a neighbour - a well-to-do woman whose larger house and smart appearance was rather envied in the community - had had a “nervous breakdown”.


Although when I repeated this to my aunt and uncle, with whom I was living, I was hushed up with a peremptory word of censure. There was, clearly, something slightly shameful about a “nervous breakdown” and one didn’t speak about it.


I can see now, though I did not see then, that these were hidden incidents of depression among family and neighbours. But the stigma over depression, or even mental illness of any kind, must have added to their anguish.

How times have changed. It is an accepted truth, in our time, that depression is an illness with a global reach.


t seems that depression in various guises - whether chronic, uni-polar, bi-polar, clinical, recurrent, major or minor - accounts for a greater burden of disease, world-wide, than war, cancer and AIDS all put together.

This new openness is a good thing. Yet in the process, are we losing something?


Take the word, “trauma,” which is now frequently and commonly invoked in conversation today. A person who has suffered a bereavement is said to be “in trauma”.


A person who has been subjected to shock is said to be “traumatised”. The break-up of relationships - a sad human experience which brings us a sense of loss, and hurts our need for attachment - is, similarly, described as “a traumatic experience”.


In his excellent autobiographical study of depression which he so adroitly called Malignant Sadness, Professor Lewis Wolpert employs the concept of “trauma” to describe, for example, bereavement.


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Obama’s Speech
By Jonah Goldberg


Yes, there were some fine parts. How could there not be?

But I really disliked it. Maybe I’m letting other factors poison my take, and I should probably sleep on it before rendering final judgment. But here are a few things that really stuck in my craw.

1) As we speak, al Qaeda continues to plot against us, and its leadership remains anchored in the border region of Afghanistan and Pakistan. We will disrupt, dismantle, and defeat al Qaeda, while preventing Afghanistan from again serving as a base for terrorists. And because of our drawdown in Iraq, we are now able to apply the resources necessary to go on offense. In fact, over the last 19 months, nearly a dozen al Qaeda leaders –and hundreds of Al Qaeda’s extremist allies–have been killed or captured around the world.

I understand we’re launching a surge in Afghanistan, and I know Obama will never let go of the “Iraq was a distraction” stuff, but did the Commander-in-Chief really need to say that only now, thanks to the draw down in Iraq, can we go “on offense” against al Qaeda? Have we been on defense for the last 9 years?

2) As we do, I am mindful that the Iraq War has been a contentious issue at home. Here, too, it is time to turn the page. This afternoon, I spoke to former President George W. Bush. It’s well known that he and I disagreed about the war from its outset. Yet no one could doubt President Bush’s support for our troops, or his love of country and commitment to our security. As I have said, there were patriots who supported this war, and patriots who opposed it. And all of us are united in appreciation for our servicemen and women, and our hope for Iraq’s future.

This is what passes for bipartisan graciousness at the highest level of national security? Bush was a really swell guy who loved his country. Okay. What about the fact that he was right about the surge and our ability to leave Iraq (as much as we are) is attributable not to Obama’s fidelity to his campaign pledge, but to a decision made by Obama’s predecessor, a decision Obama opposed vociferously. I don’t expect an “I was wrong” from an Oval Office address (though it would be nice — as it would have been from Bush more than once, too). But Obama’s lawyerly avoidance of reality makes him seem petty and raises the suspicion that he can’t think straight about these issues. That is dangerous.

3. And so at this moment, as we wind down the war in Iraq, we must tackle those challenges at home with as much energy, and grit, and sense of common purpose as our men and women in uniform who have served abroad. They have met every test that they faced. Now, it is our turn. Now, it is our responsibility to honor them by coming together, all of us, and working to secure the dream that so many generations have fought for –the dream that a better life awaits anyone who is willing to work for it and reach for it.

Our most urgent task is to restore our economy, and put the millions of Americans who have lost their jobs back to work. To strengthen our middle class, we must give all our children the education they deserve, and all our workers the skills that they need to compete in a global economy. We must jumpstart industries that create jobs, and end our dependence on foreign oil. We must unleash the innovation that allows new products to roll off our assembly lines, and nurture the ideas that spring from our entrepreneurs. This will be difficult. But in the days to come, it must be our central mission as a people, and my central responsibility as President.

This is what really disgusted me. If you read this closely, what Obama is saying is that not only do we owe it to the troops to rally around his discredited and partisan economic agenda (“It’s our turn”), not only is it a test of our patriotism to sign on with his environmental and industrial planning schemes, but that doing so “must be our central mission as a people.”

I find everything about that offensive.


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