PT. Huawei Technologies
Incorporated in 1988, Huawei Technologies is a private high-tech enterprise headquartered in Shenzhen, China. Huawei is a leader in providing customized products and solutions to telecommunications operators around the world. Our range of communications network solutions includes wireless, fixed line, optical, datacom, applications and software, handsets and wireless terminals. Having deployed products to more than 300 operators in over 100 countries globally, we take in pride in knowing that we serve 28 of the world's top 50 operators.
Huawei currently has 8 regional headquarters and 85 branch offices worldwide with staff strength of 61,000 people. Thus, in line of our rapid growth, we seek high caliber individuals to join us for mutual development.
Lowongan Kerja Telco Indonesia - Managed Service IT ENGINEER
Job Description:
- The IT System and Support Engineer will be responsible for providing frontline technical support to Network Operation Centre. This includes installing software, diagnosing, repairing, maintaining, and upgrading all PC and telecommunication hardware and equipment to ensure optimal workstation performance.
- Required to work closely with senior telecommunication and senior systems engineers to assist them with server and switch management, capacity planning, security administration, sizing, monitoring, tuning, backup and recovery for all network systems. Trainings will be provided in systems deployed in network.
- Perform on-site analysis, diagnosis, and resolution of complex desktop and telecom problems for end-users. Recommend to implement corrective solutions, including off-site repair for remote users as needed.
- Develop and maintain an inventory of all monitors, PCs, fax machines, software, and other components; ensure databases are kept current and software licensing is compliant.
- Perform all desktop related tasks associated with the new hire and termination process. This includes PC builds and installations, telecom installation and configuration related tasks.
- Work with the Systems engineer to assess the need for and implement performance upgrades to PC machines, including the installation of memory, hard-drives, processors, and other related components.
- Develop end-user training materials and provide formal and informal training regarding hardware, office software, and security.
- Accurately document and track trouble tickets and manage the hardware repair and maintenance process with third parties.
- Assist IT management with the development of IT processes, procedures and controls.
- Preparation of weekly progressive and technical reports
JOB REQUIREMENTS:
- Having experience in telecom multinational company and being hands on with product of telecommunication multi-vendor and operator
- Min diploma degree
- Fluent in English is a must, and mandarin skill will be an added advantage
- Willing to be placed and travel all around Indonesia
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